Order Adjustment and Address Verification Policy

At giftinggenie.com, we understand that flexibility matters. To make your shopping experience smoother, we provide a 4-hour window from the time of order placement for cancellations or modifications.

Cancellation or Modification Within 4 Hours
You may cancel or adjust your order within the first 4 hours after purchase. Simply use the “Contact Us” page on our website or email us at support@giftinggenie.com. Our team will assist you promptly.

Important Note
After the 4-hour period has passed, we are unable to process cancellations or modifications, as your order may already be in production or shipping preparation. We appreciate your understanding.

Address Accuracy
To ensure your package arrives on time, please double-check your delivery address at checkout. Accurate details—including street name, house number, city, state, and ZIP code—are the customer’s responsibility.

Address-Related Issues
Please note that failed deliveries caused by incorrect or incomplete addresses are not the liability of giftinggenie.com. Customers will bear the responsibility for such errors.

Customer Support
If you have questions or concerns, our support team is here to help. Reach us at support@giftinggenie.com and we will gladly assist you.

Thank you for choosing Giftinggenie—we look forward to delivering your order with care and efficiency.